Microsoft Outlook has limits placed on the size of the attachments you can mail. Send Large Attachments Through Outlook 365Įmails can also get stuck in the outbox of Microsoft Outlook when they contain large attachments. Step 2: Keep holding down this button until the dialog box asking if you want to start Outlook in safe mode appears. Step 1: Hold down the CTRL button on the keyboard and double-click the Outlook shortcut. Take the steps below to restart Outlook in Safe Mode: Starting Outlook in Safe Mode disables such add-ins from having effects on Outlook. Outlook messages may get stuck in the outbox when an installed add-in marks the email as viewed. Step 6: Back to Drafts, open up the email and select Send. Click on the Work Offline box to de-select it. Step 4: Drag the email from Outbox to Drafts using the cursor. Step 3: Click on your Outbox folder to open it. Doing this prevents Outlook from attempting to send emails. Step 2: Click on Work Offline to place Outlook in offline mode. Step 1: On the Outlook Ribbon, click on the Send/Receive tab. We will show how to do this in the steps below: This is another very effective and quick method of fixing this issue. Step 2: Double-click on the email message to be sent. Step 1: Click on Outbox to open the outbox folder. The Sent menu which should normally show the date of the mail changes to None. In such a situation, the properties such as To and Subject change from italics to regular font. Typically, when an email in the process of being sent is opened and closed while in the Outbox this changes the status of the email and prevents it from leaving the Outbox. Step 7: After Outlook verifies the updates, Click on Close. Step 5: Go to the Logon Information and enter the new password in the box labeled Password. Step 4: Click on your Account to select it then click on Change. Step 3: Click on Account Settings from the drop-down menu. Here’s how to check if your password is up to date: This mainly occurs when there has been a password change on another device. Check PasswordĮmails might also get stuck in the outbox of Microsoft Outlook, if you logged in with the wrong password. Ensure your device is connected to the internet or try switching to a new network. Step 3: If the status shows Disconnected, it represents a faulty internet connection. Step 2: If the status shows Working Offline at the bottom of the Microsoft Outlook window, you should move to the Send/Receive tab. If either of the two is displayed beneath the window, then the error is not a server-related issue. Step 1: At the bottom of the Microsoft Outlook window, check for Connected to Microsoft Exchange or Connected. A quick way to check the connectivity status and fix it is explained in the steps below: Your email messages will remain in your outbox folder as long as the server is offline. The first thing to do is to check the connectivity status of MS Outlook and the mail server.
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